Tides Canada believes that a balanced consideration of the environmental, social and governance (ESG) performance of securities can generate enhanced long term investment performance and is a prudent investment approach. Tides Canada further seeks to align its investments with its mission to foster a healthy environment and just society and as such will ensure investments are aligned and engaged to these ends.
Our Investment Policy provides an outline of our approach to investing in a manner that provides reasonable safety and preserves the current purchasing power of invested funds, while achieving rates of return attainable by a knowledgeable and prudent investor through income, dividends and capital growth.
Stakeholder Complaints Policy
Tides Canada is committed to providing excellent service. We recognize that from time to time there may be concerns or complaints, that our stakeholders have the right to raise such concerns or complaints, and that they need avenues to do so. We also believe that the process for resolving concerns or complaints should be timely, fair and respectful.
Our Stakeholder Complaints Policy sets out the process for addressing concerns and complaints that stakeholders, including donors, funders, supporters and the public, may have with Tides Canada. A complaint may be about wrongdoing, an error, non-compliance with Tides Canada policies, or other matters relating to our projects and programs, fundraising, donor relations, a staff member or volunteer, privacy issues or communications. This policy does not apply to persons or organizations that may be in disagreement with Tides Canada’s mission.