Our Commitment to Privacy
Tides Canada understands that the privacy and security of your personal information is important to you. We are committed to ensuring that the information you share with us is recorded accurately, retained securely, and used only according to your wishes.
What information do we collect?
During the course of our relationship we may collect some personal information. This may include your name, street and email addresses, phone and fax numbers and credit card information. We may also have a record of your donations and attendance at Tides Canada events. We sometimes have more detailed information from donors, prospective donors, Board members, volunteers and others who have been dedicated and long-term supporters of Tides Canada. This may include, for example, the names of family members, business addresses and special interests, or birthdays.
When do we collect information?
Most of this information is collected when you make a donation or inquire about donating, opening a fund or grant opportunities, or attend a Tides Canada sponsored event. It may come to us through your phone call, mail or email, or when you visit one of our offices. It may be provided by a friend suggesting that we contact you.
Why do we need your information?
We need this information to mail your charitable income tax receipts and newsletters, to contact you about changes in schedules or upcoming events, and to notify you of special opportunities on behalf of Tides Canada or its fund advisors: in short, to provide the high level of service you have come to expect from us.
We will communicate with you or send you information that we believe to be of interest to you, unless you request no communications. We are committed to ensuring that donors, fund advisors, Board members, friends and volunteers do not receive an unreasonable number of letters, emails or phone calls.
How do we manage personal information?
Only authorized personnel have access to personal information and it will not be disclosed for purposes other than those for which it was collected without your prior consent. Manual and technological safeguards are in place to ensure proper security.
The Tides Canada Foundation website provides links to some third party sites. As we do not control those sites, Tides Canada encourages users to learn about their particular privacy policies.
Can I get more information?
You have the right to access your personal information held by Tides Canada. Upon request, Tides Canada will, within a reasonable time period, tell you what personal information it has, what it is being used for and to whom it has been disclosed if applicable, within the time period for which records are available.
If your information changes or if you no longer wish to receive communication from us, please let us know by calling toll-free 1.866.843.3722 or emailing us at email@example.com